New heat pump installations are not offered.

Annual Servicing

Routine servicing for existing ground source and air source heat pump systems.

Each service includes electronic refrigerant leak detection on every refrigeration circuit. Additional checks may include system pressures and temperatures, filters, accessible components, system settings and the alarm log.

The exact checks available depend on the system type, equipment and site access. Service findings are recorded using a clear condition-based reporting format.

Diagnostics & Fault Finding

Structured investigation of faults, alarms and unusual system behaviour using system data, measurements and practical testing.

The purpose is to establish what can be verified from the system at the time of the visit and to provide clear recommended next steps.

Repairs

Repair and replacement of faulty components where the required work is within the services offered by Ecofox Energy.

The availability of repair work may depend on the system, access to technical information and the availability of replacement parts.

Commissioning Support

Commissioning support is available for existing air source and ground source heat pump systems.

The work completed depends on the system, equipment, available documentation and the agreed scope.

System Assessment & Technical Reporting

Assessment of system condition and operation, supported by clear technical reporting of findings, completed work and recommended next steps.

Pricing

Service pricing varies according to whether the system is ground source or air source and the number of heat pumps installed.

For work outside the local area, mileage or travel costs may also apply. A price can be confirmed once the initial system details and location have been provided.